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This website adopts the Web Content Accessibility Guidelines (WCAG 2.0) as the accessibility standard for all its related web development and services. WCAG 2.0 is also an international standard, ISO 40500. This certifies it as a stable and referenceable technical standard. 

WCAG 2.0 contains 12 guidelines organized under 4 principles: Perceivable, Operable, Understandable, and Robust (POUR for short). There are testable success criteria for each guideline. Compliance to these criteria is measured in three levels: A, AA, or AAA. A guide to understanding and implementing Web Content Accessibility Guidelines 2.0 is available at: https://www.w3.org/TR/UNDERSTANDING-WCAG20/

Accessibility Features

Shortcut Keys Combination Activation Combination keys used for each browser.

	Chrome for Linux press (Alt+Shift+shortcut_key) 
	Chrome for Windows press (Alt+shortcut_key) 
	For Firefox press (Alt+Shift+shortcut_key) 
	For Internet Explorer press (Alt+Shift+shortcut_key) then press (enter)
	On Mac OS press (Ctrl+Opt+shortcut_key)

	Accessibility Statement (Combination + 0): Statement page that will show the available accessibility keys. 
	Home Page (Combination + H): Accessibility key for redirecting to homepage. 
	Main Content (Combination + R): Shortcut for viewing the content section of the current page. 
	FAQ (Combination + Q): Shortcut for FAQ page. 
	Contact (Combination + C): Shortcut for contact page or form inquiries. 
	Feedback (Combination + K): Shortcut for feedback page. 
	Site Map (Combination + M): Shortcut for site map (footer agency) section of the page. 
	Search (Combination + S): Shortcut for search page. 

Press esc, or click the close the button to close this dialog box.

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Cascaded Performance Targets 2014
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2019

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Programs, Projects, and Beneficiaries 2019
Status of Project Implementation 2019
Performance Targets and Accomplishment Report 2019

2020

Major Targets for CY 2020
Revised Major Targets for CY 2020
Programs, Projects, and Beneficiaries 2020
Status of Project Implementation 2020
NRW Monitoring CY 2020
Respond Time to Restoration Time CY 2020
Chlorine Residual Content CY 2020
Complaints Received and Acted CY 2020
Performance Targets and Accomplisment Report CY 2020

2021

Major Targets for CY 2021
Programs, Projects, and Beneficiaries 2021
Status of Project Implementation CY 2021
NRW Monitoring CY 2021
Respond Time to Restoration Time CY 2021
Chlorine Residual Content CY 2021
Complaints Received and Acted CY 2021
Physical – Chemical Test CY 2021

2022

Major Targets for CY 2022
Programs, Projects, and Beneficiaries 2022
Status of Project Implementation CY 2022
NRW Monitoring CY 2022
Respond Time to Restoration Time CY 2022
Chlorine Residual Content Cy 2022
Complaints Received and Acted CY 2022
Physical – Chemical Test CY 2022
Bacteriological Test CY 2022

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